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Wow, I had a heart stopping experience over the weekend while doing a job in San Francisco. I moved some equipment (2ops) from one side of the hallway to the other side so they could take advantage of the glass corner Ops that overlook union square instead of the blank walls the patients were lookin at now....the original ops had the units hooked up to the building water  plumbing and I told them I wouldnt do that because the plumber never put on angel valves and I wasnt gonna cut into water pipes on the 5th floor, Ill just get ya some water bottle kits....no problems....but I did have to put angle valves on the air lines....so I made sure which pipe was which, I couldnt get access under the floor but they were all run the same in the other 4 Ops so i was confident the middle pipe was air..... water,air, suction (1 inch suction line) so I had my guy shake the other pipes in the Ops and I felt the closed off pipes and the one in the middle was defintly the air line,so i wasnt gonna cut  the pipe open without first popin a small ass hole in it...so i get my tiniest drill bit and pop an whole towards the top and BOOM, out comes a perfect stream of water right into my chest.....my poor ass decision was not to be prepared for this, so I yell at my guy to get in and hold his thumb over the hole, now ive got all the water that San Francisco has to provide for the whole damn town coming out of this tiny lil prick of a hole in a half inch pipe.....im runniing around trying to find the water shutoff and grabbing buckets,trying to figure out if i can start the vacuum up and suck the waterat the same time, i shut off every damn valve i can find, then of all things my guy yells out "you drilled into the wrong pipe,you drilled into the left pipe"  I was still hoping it was the air pipe and the water would stop soon, that is was just sweat and crap in the air line that hasnt been used in 5 years....I go running into the op where he has his thumb over the middle pipe, I start yelling at him "What the hell is wrong with you, thats the middle pipe ,thats the right pipe...SHUT UP AND HOLD YOUR THUMB DOWN" Then I decide to open an air valve in the old Op and dump the load just in hope of it being just condensation coming out, as the air screamed out of the open valve my guy yells "its gettin easier to hold my thumb over the hole".....I run back into the room,move his thumb......no water,no air.....the only noise left was my heart pounding out of my chest.........

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Comment by Dental Sales Rep on November 8, 2011 at 8:01am

one of the toughest jobs in the dental industry and one of the least respected.  I've done stuff like that in my own home, but to have that pressure (no pun intended) when you are working for a customer is way different.

Bill

Comment by Ricklin on December 15, 2011 at 1:59pm

I'll never forget the time one of our sales reps decided to help out a Dr. with a clogged filter. So he took out the 4 allen screws, one at each corner of the brass Adec block on the end of the Pipe.

He was surprised and dismayed when after taking out the 4th screw the cap blew off followed by a 1/4" stream of 100 PSI or so water. Lots and lots of water......did I mention it was a lot of water???

He made one hell of an expensive mess.

After that our salesman decided to leave service to the service department.

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Created by Dental Sales Rep May 14, 2008 at 7:30pm. Last updated by Dental Sales Rep Dec 9, 2010.

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