Susan Klarner's Page

Business management consultant with focus on market development and strategic contracting for health plans and group operations, operational and regulatory projects for insurance products. Projects have included business development and licensure for full-service FQHC health plan operation, RFP management and response, strategic positioning and brand identification for multi-state dental group; revenue analysis; business development plan for dental consumer financial services company. Strategic leadership abilities in specialty benefit sales and account management, proposal development and response, healthcare operations, regulatory affairs and government programs, project management, strategic planning, driving operational change, and effective communications. Strong leadership capabilities with experience in healthcare delivery system management, insurance product development and administration, ability to execute and deliver on membership goals, client engagement and retention initiatives.