Geomagic-Software Sales position

Position Summary:
 
The Sales Operations Specialist provides sales administration support to an international sales team.  The position is primarily responsible for preparing price quotes, processing orders, and responding to sales related inquiries from customers and resellers. 
 
Responsibilities:

• Professionally interface (via phone and email) with channel partners and customers to build strong relationships
• Generate and deliver timely maintenance quotes and follow up to close sale
• Generate product and services quotes for sales team.
• Process purchase orders submitted by customers and resellers, verifying product and pricing
• Acts as liaison with customer, reseller, and sales team to resolve order problems
• Administer software licenses and prepares media shipment if required
• Monitor training order fulfillment to expedite invoicing
• Assist Manager of Worldwide Sales Operations in preparing, distributing and maintaining worldwide distributor contracts, logs and files, and dealer lists.
• Authorize demonstration licenses and portal passwords for distributors and customers.
• Respond to technical and sales related emails and telephone inquires from customers, resellers and internal personnel.
• Work well with other departments to maintain or improve intra-departmental processes and communication.
• Maintain integrity of customer database.
• Gather data and prepare reports on department metrics and sales statistics.
• Perform other sales support duties or projects as requested.

Qualifications:

• Minimum Associates degree or equivalent experience
• Minimum 2 years experience in order processing or sales administration
• Demonstrated organizational skills necessary to coordinate and prioritize daily activities & projects
• Experience using standard MS office desktop applications, intermediate Excel skills
• Preferred experience with CRM systems or other proprietary software systems.

 Competencies:

• Highly organized, with strong verbal and written skills
• Excellent Telephone voice
• Technical background to handle company proprietary business applications
• Flexible, adaptable to constantly changing priorities.
• Detailed oriented with ability to focus while completing complex activities
• Demonstrated  initiative and ability to make appropriate linkages in work requirements and anticipate next steps
• Excellent people skills.  Able to balance customer satisfaction and corporate goals, creating win/win situations.
• Multi-lingual (English & Spanish) communication skills a plus.

Geomagic provides equal opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, amnesty, or status as a covered veteran in accordance with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities